The Next Era of Verbum Is Here
Get answers to the most common questions about our subscription transition. If you’re looking for more general information about Verbum, check out this FAQ.
Common questions about our subscriptions
01
What are the new Verbum subscriptions?
The next major version of Logos is here and available in three subscription tiers designed to fit the main ways people use Logos: small group prep (Premium), sermon prep (Pro), and academic and original language study (Max). We hope to give users exactly what they need—no more, no less. We want users to feel like their Logos subscription exactly fits their needs.
Along with these new subscriptions, we’re launching new libraries to enhance every new feature and pair perfectly with our subscriptions. These new libraries are only available to Logos subscribers. However, Legacy Libraries remain available to everyone.
02
Why is Verbum moving to a subscription?
The world is changing fast, and customers have told us that they don’t want to have to wait two years to get new and improved features that would help them get deeper insights in less time. As a result, Verbum must evolve to enable the pursuit of truth at the same pace as the world we live in. With a subscription, you’ll get new features and improvements as soon as they’re ready—no more waiting for two years.
We’ll also be able to respond to your needs faster, turning good features into great ones and releasing new capabilities created to meet specific needs. Plus, we can include advanced AI and cloud-backed features that require ongoing support and help make Verbum both easier to use and more powerful so that you can focus on understanding and communicating Scripture and Tradition. You’ll also enjoy valuable perks and lower upfront costs, making it easier to try Verbum without a big commitment.
03
Will I lose my features, books, or investment in Verbum?
No, your investment in Verbum is safe, and you’ll always be able to access your content in Verbum for free.
You aren’t required to subscribe to keep your access to content or features you already own. The subscription is for anyone who wants access to the latest version of Verbum which will get new features or improvements roughly every six weeks.
If you’ve already purchased Verbum packages or feature sets, those are yours to keep—you won’t lose them. You’ll continue to be able to use the features you’ve paid for, regardless of whether you subscribe to the latest version.
04
Do I have to subscribe to keep access to Verbum?
No, you won’t be forced to subscribe to Verbum.
Unlike most software companies, we make our latest software available to everyone. Even if the last feature set you bought was Verbum 7, you’ll continue to receive free app updates, ensuring you can keep using Verbum anytime you change computers or upgrade your operating system. You’ll continue to receive bug fixes for free, too. What you won’t get is access to the powerful new and improved features that will be offered in the subscription version of Verbum.
05
Is there Dynamic Pricing or subscription discounts for Verbum owners?
There is no Dynamic Pricing on subscriptions, however, we wanted to honor those loyal to Verbum and keep to the spirit of Dynamic Pricing. This means all customers who own a base package will receive special pricing on our new subscriptions. Verbum 10 owners will receive the best subscription prices based on their feature set. Customers who own any base package (regardless of version or level) will also receive a slightly smaller discount. If you cancel your subscription, you will still be eligible for your discount should you return to the subscription again. Log in to verbum.com and check your price here.
06
Can I switch my monthly subscription to an annual subscription, or change to a different tier?
Yes, you can manage your Verbum subscription by going to https://verbum.com/account/subscriptions. From there, you can turn off auto-renew, switch your term length, or change your subscription plan.
07
Can I switch from a monthly subscription to an annual subscription and pay for two years upfront, or add a second year to my annual subscription?
Not yet, but we plan to offer this ability soon!
08
Can I cancel at any time?
Yes, just visit https://verbum.com/account/subscriptions.
09
Can I return my subscription for a refund within the 30-day return window?
No. Our 30-day return policy applies to one-time product purchases, such as the 2025 Library, not to subscriptions. When you subscribe, you receive immediate access to a curated collection of books and tools, along with exclusive benefits and updates. For this reason, we do not offer refunds on subscription fees.
If you have any questions, please contact our Customer Support team at cs@logos.com. For assistance with getting the most out of your subscription, you can find support articles at support.logos.com, or sign up for live training webinars.
10
Will the free version of Verbum continue to be available?
Yes, it will still be available. We want Verbum to continue to be the most accessible and powerful place for Catholics to study the riches of our faith.
You can see details of the current free edition here. With it, Catholics of every vocation can grow in their knowledge of Sacred Scripture and Tradition with access to resources and features like Bible Word Study, the Basic Bible Study workflow, and a limited version of Factbook without having to pay anything.
11
Can I still buy and keep books, or will they be a subscription too?
None of this changes. You’ll still be able to purchase books, either individually or in a collection, and you’ll own them forever.
You’ll still be able to buy permanent access to Verbum libraries and any other books from our catalog. In the future, we may add rental options for those who want it, but we don’t foresee a time when we’ll stop selling permanent licenses to books and curated libraries.
12
If I buy new books or libraries while I’m subscribed and then unsubscribe, will I lose them?
No, the books or libraries you buy are yours forever. If you unsubscribe, you will only lose access to what was included in the subscription.
13
When will denominational libraries be available for purchase, and will I be able to get 30% off?
More 2025 libraries will be available in Q1 of 2025. When they launch, subscribers will be eligible for a 30% discount—even if they've already purchased a 2025 library for 30% off.
14
Can I give Verbum to someone?
Yes, contact our sales team to get help blessing a friend with a Verbum subscription or library.
15
Is my investment safe with Verbum?
Yes, Verbum is in a strong financial position and well-equipped to serve you and our mission for the long haul.
16
Where can I see the terms I agree to when I subscribe?
17
If I don’t subscribe to Verbum or cancel my subscription, will my software eventually stop working?
No, your software won’t stop working. If you don’t subscribe, you’ll miss out on the powerful new and improved features that are exclusive to subscribers – but all Verbum users will continue to receive bug fixes and compatibility updates to ensure you can continue to keep using Verbum far into the future.
18
If I don’t subscribe to Verbum or cancel my subscription, will I lose any of the features I already own?
No, you won’t lose features you already own just because you’re not a subscriber. All Verbum users can continue to use features and books that they’ve purchased in the past. You won’t lose those features or books you already own just because you don’t subscribe or because you cancel your subscription. (We occasionally remove old features from the software if they’re no longer helpful. For example, in 2024, we removed Community Notes, Handout Documents, and Faithlife Assistant. That happens only rarely, and if so, it would affect all users, including subscribers.)
Common questions about subscription perks
FAQ
01
What perks are available with Verbum subscriptions?
Subscribers at every level will enjoy:
- An additional 5% off across the entire Verbum catalog*
Additionally, subscribers of Pro and Max will get:
- Access to a selection of Mobile Education courses each quarter
- A 5% annual reward coupon (more details here)*
*Some exclusions apply
02
What’s included in the 5% storewide discount?
If you subscribe to Verbum, you will see an additional 5% discount when shopping for products sold on verbum.com. Here are a few details:
- This discount stacks on top of other promotions (e.g., if a product is 30% off during a promotion, subscribers will save 35%).
- This discount applies automatically when you’re signed in. You don’t need to enter a coupon code.
- This applies to most products sellable on verbum.com, excluding:
- Gift cards
- Subscriptions
- Book Cache or purchased credit
- Payment plan fees
- Pre-Pub and Pre-orders
- Group licenses
- Other exclusions may apply.
03
What Mobile Ed courses are available in each subscription tier?
The Mobile Ed perk includes access to a rotating selection of up to 2 Mobile Ed courses. The Pro and Max tiers are refreshed with new content quarterly starting in January 2025.
- 1 course in Pro
- 2 courses in Max
Title | Presenter | Tiers |
---|---|---|
Mobile Ed: TH351 Perspectives on Justification by Faith: Five Views on Its Meaning and Significance | Scott Hahn, et.al. | Pro & above |
Mobile Ed: NT313 Jesus and the Witness of the Outsiders | Craig A. Evans | Max |
04
How does the 5% annual reward program work?
Pro and Max subscribers are eligible for the 5% annual reward program. This program gives subscribers a coupon worth 5% off all qualifying purchases made while continuously subscribed during the past calendar year—including free trials, early access subscriptions, and qualifying items in the transaction that initiated the subscription (e.g., 2025 libraries). Reward coupon codes will be sent each February.
To receive the reward, subscribers must remain active on a Pro or Max subscription until the reward coupon is issued. Reward coupon codes must be used on a single purchase and expire 90 days from issuance. For example, if you downgrade from or cancel a Pro or Max subscription, and restart it later in the year, only the purchases made after returning to the subscription will be included in the 5% annual reward.
Usage restrictions:
- Must be an active subscriber.
- Purchase of credit, bulk licenses, and group licenses will not count toward the 5% promo code.
- 5% promo code can NOT be used to purchase the following items: purchase of credit, bulk licenses, and is subject to other exemptions.
- Only purchases made during the time you are a subscriber qualify for rewards.
- Purchases made with credit will earn rewards.
- Promo codes are non-transferable and not retroactive.
Common questions about the Legacy Fallback License
FAQ
01
What is a Legacy Fallback License?
A Legacy Fallback License allows you to keep offline features when you cancel your subscription after 24 consecutive months. Instead of falling back to a free or previous version* of Verbum, you'll keep features from your subscription tier that don't rely on the cloud or AI.
*If you’ve already purchased Verbum packages or feature sets, those are yours to keep—you won’t lose them. You’ll continue to be able to use the features you’ve paid for.
02
Who is eligible for the Legacy Fallback License?
If you’ve ever purchased a Verbum 10 or earlier base package, you are eligible to earn the Legacy Fallback License after subscribing for 24 consecutive months.
03
When will the Legacy Fallback License become available?
The Legacy Fallback License will become available in the fall of 2026 and will include features from your subscription tier that were available at that time but that don't rely on the cloud or AI.
04
How do I redeem my Legacy Fallback License?
If you cancel your subscription after you’ve subscribed for 24 months, you’ll be given a Legacy Fallback License automatically beginning in October of 2026. After receiving the Legacy Fallback License, you will no longer receive future feature improvements or new features. Bug fixes and compatibility updates are always free for all users, so your software will keep working long into the future.
05
Are the books included with the subscriptions included in the Legacy Fallback License?
No, the Legacy Fallback License allows you to retain access to Verbum features, but it won’t give you permanent book ownership.
06
Which features aren't included in the Legacy Fallback License?
The current features that will be excluded from the Legacy Fallback License are likely:
Verbum Premium | Verbum Pro | Verbum Max |
---|---|---|
Smart Search (New) | All tools listed under Premium | All tools listed under Pro |
Smart Synopsis (New) | Sermon Assistant (New) | Auto-Translation* |
Help Center (New) | Print LIbrary Catalog* | Lemma in Passage* |
Search Result Summarization (New) | Sermon Manager Import* | Morph Query Engine* |
Summarize tool (New) | Sermon Builder Popular Quotations sidebar* | Online Manuscript Dataset* |
Bible Study Builder AI Questions (New) | Text Comparison Interlinears (Deuterocanon, New Testament, Old Testament)* | |
Factbook Tags* | ||
Community Tags* | ||
Fuzzy Bible Search* | ||
Insert Media in Notes* | ||
Bible Browser* | ||
Atlas tool* | ||
Media tool* | ||
Assorted Media* |
*If you already have these features as a part of a previous base package or feature set purchase you will not lose access to these tools.
07
What happens if I cancel my subscription before I reach 24 months, but I resubscribe later?
If you cancel your subscription before subscribing for 24 consecutive months, your time will be reset to zero. You will need to subscribe for 24 consecutive months before receiving a Legacy Fallback License.
08
What happens if I upgrade or downgrade my subscription tier before I earn my Legacy Fallback License?
If you upgrade your subscription, you’ll receive the Legacy Fallback License for your original subscription after 24 months. And 24 months after you upgrade your subscription, you’ll receive the Legacy Fallback License for your upgrade.
If you downgrade your subscription, you’ll receive the Legacy Fallback License for your downgraded subscription 24 months after your initial subscription date.
09
When does the 24-month qualification period for the Legacy Fallback License start?
Your qualifying period starts when you begin your subscription or free trial.
If you had an early access subscription your qualifying period started when your early access subscription or free trial began.
If you were migrated from an old subscription and were not on early access your qualifying period started when your new subscription or free trial began.
The Legacy Fallback License will be available in October 2026. After 24 consecutive months, even if it is before October 2026, you'll be eligible to receive the Legacy Fallback License associated with your subscription tier.
For example: If you subscribed to Logos Pro (early access) via a 30-day free trial on June 1, 2024, after renewing on May 1, 2026 (your 24th consecutive month), you will receive the license as soon as it is available, in October 2026.
Common questions about the
use of AI in Verbum
FAQ
01
Does AI really have a place in Bible study?
Christians have always been at the forefront of technology when it comes to accessing and understanding the Bible, whether adopting the codex in the second century or the printing press in the fifteenth. However, AI has limitations, fallibilities, and biases because it mirrors and sometimes amplifies weaknesses found in all human authors. That’s why Verbum always lets you know when you’re reading AI-generated content. In addition, Verbum’s AI tools are backed by your Verbum library and designed to ensure AI is used responsibly and in a way appropriate for Bible study.
To further explore this topic, you may be interested to read “A Theology of AI by a Bible Software Nerd” by Mark Ward and “How Should We Think about AI & Bible Study” by Mark Barnes, published on Word by Word.
02
Will more AI-assisted features be available through subscription in the future?
We are working to apply the use of AI responsibly so that the Holy Spirit’s leading is always foremost. Within those guidelines, we plan to offer additional carefully selected capabilities incorporating AI assistance. See more about our approach to AI here.
03
Is there a usage limit on AI tools?
To ensure a fair level of access for every user, each subscriber gets a fair usage limit on AI tools each month. The limits are generous—typically, we allow thousands of uses of AI features each month before you hit the limit. The app will let you know when you’re getting close.
04
Can I buy more AI credits À la carte if I run out?
No, but Pro gives you double the credits of Premium, and Max gives you 50% more credits than Pro. In the unlikely event that you use all your AI credits, you can upgrade your plan to increase your credit allotment or wait for your credits to renew at the start of your next month.
05
Does the AI save my data? If so, what is it used for?
Some of our tools allow users to send private documents or copyrighted content to AI services. We only send the specific content the user requests, and we never use this data to train AI, nor do we allow any of our technology partners to do so. We require our technology partners to use this data only for the purposes of our tool and not to retain it longer than is needed for that purpose.
06
When am I getting AI-powered results from my library vs. something else?
We are transparent and open about which parts of which tools use AI so users can choose whether and how to use those tools for themselves. AI-generated content is always clearly indicated so no student or pastor can unknowingly use AI-generated content in their papers or sermons.
07
How does your AI work? Are you using ChatGPT/OpenAI?
We use a variety of large language models and other AI tools and choose each one based on its suitability for specific tasks. We monitor the effectiveness of these models and can quickly switch to better-performing or more reliable models if we discover frequent bias or other adverse issues.