Frequently Asked Questions
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Do I have to subscribe to keep access to Verbum??
Unlike most software companies, we make our latest software available to everyone. Even if the last feature set you bought was Verbum 7, you’ll continue to receive free app updates, ensuring you can keep using Verbum anytime you change computers or upgrade your operating system. You’ll continue to receive bug fixes for free, too. What you won’t get is access to the powerful new and improved features that will be offered in the subscription version of Verbum.
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If I buy new books or libraries while I’m subscribed and then unsubscribe, will I lose them?
No, books or libraries you buy are yours forever. If you unsubscribe, you would only lose book access that was included in the subscription.
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Can I still buy and keep books, or will they be a subscription, too?
None of this changes. You’ll still be able to purchase books, either individually or in a collection, and you’ll own them forever.
You’ll still be able to buy permanent access to Verbum libraries and any other books from our catalog. In the future, we may add rental options for those who want it, but we don’t foresee a time when we’ll stop selling permanent licenses to books and curated libraries."
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Will more AI-assisted features be available through subscription in the future?
We are working to apply the use of AI responsibly so that the Holy Spirit’s leading is always foremost. Within those guidelines, we plan to offer additional carefully selected capabilities incorporating AI assistance. See more about our approach to AI here.
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Will you offer these features for purchase as part of an upgrade or package, or can I only access them through subscribing?
AI and cloud-based features will only be available through subscription.
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How does the 5% annual reward program work?
Pro and Max subscribers are eligible for the 5% annual reward program. This program gives subscribers a coupon worth 5% of all qualifying purchases made while continuously subscribed during the past calendar year—including free trials, Early Access subscriptions, and qualifying items in the transaction that initiated the subscription (e.g., 2025 libraries). Reward coupon codes will be sent each February.
To receive the reward, subscribers must remain active on a Pro or Max subscription until the reward coupon is issued. Reward coupon codes must be used on a single purchase and expire 90 days from issuance. For example, if you downgrade from or cancel a Pro or Max subscription, and restart it later in the year, only the purchases made after returning to the subscription will be included in the 5% annual reward.
Usage restrictions:
- Must be an active subscriber.
- Purchase of credit, bulk licenses, and group licenses will not count toward the 5% promo code.
- 5% promo code can NOT be used to purchase the following items: purchase of credit, bulk licenses, and is subject to other exemptions.
- Only purchases made during the time you are a subscriber qualify for rewards.
- Purchases made with credit will earn rewards.
- Promo codes are non-transferable and not retroactive.
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I've got more questions about Verbum subscriptions, where can I learn more?
You can explore FAQs about our subscriptions here. Or call a Verbum expert at 888-398-9481 for more information and recommendations.
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See our Terms of Service.